Due to the ornate nature of Crystal and Frame Components, all our Chandeliers are shipped in kit form or are partially assembled.
This is to ensure a trouble free delivery to your door nationwide. Should you need assistance with regards to the different styles we offer, please contact our Sales staff to assist you further.
All our Chandeliers are supplied with free Incandescent type light bulbs. These are primarily supplied to assist your electrician with installing your lights successfully on the day. We don't recommend using them for long periods of time as they are more costly to run per hour and can be temperamental to power surges. We would suggest purchasing either Halogen or LED type light bulbs for greater reliability and energy consumption economy. These can be purchased by asking our friendly sales team or adding the to your cart.
WHAT SIZE CHANDELIER IS SUITABLE FOR MY AREA?
When choosing a suitable size chandelier it is important to consider your ceiling heights. In walkway areas your ceiling heights may restrict the size and style of chandelier you can select, however there is far less consideration for ceiling heights when the selected chandelier is being installed over dining tables, coffee tables, kitchen island benches & over beds.When installing a chandelier in a lower height ceiling & you plan to walk directly under it, it may be more suited to select a flush mounted style
WIDTHS / DIAMETERS
CONVERSIONS FOR WIDTH FORMULA
1 inch = 2.54cm - 1 Foot = 30.38cm - 1 Meter = 3.28 Feet - 1 Meter = 39.37in
A good guide to determine a chandeliers minimum width/diameter is to add the dimensions of the room together in feet and then convert the answer into inches. The answer in inches will equal the minimum width/diameter of the chandelier. So if your room measures 10' foot x 14' foot, the diameter of the should be no less than 24 inches.
Note: The above formula offers a good guide to ensure you do not select a chandelier that is obviously too small for your room, however it's also important to remember chandeliers were created as statement pieces and if you are wanting to create a more substantial statement (like many designers do) you can within reason select a chandelier that is greater in diameter than the above guide. Many of our installed gallery photo's go beyond the generic size guide to create such statements.
INSTALLING IN A WALKWAY
When installing a chandelier or pendant in a area that you are plan to walk directly under, it is recommended to have a clearance height from the ground to the very bottom crystal on the chandelier between 200cm - 210cm.
Example: If you have a ceiling height of 2.7m it is recommended to select a chandelier that has a maximum height /drop from the ceiling of between 60cm - 70cm (inclusive of the minimum suspension for non direct/flush mount chandeliers)
INSTALLING OVER A TABLE, ISLAND BENCH OR BED
If you are installing your chandelier or pendant over a kitchen island, dining table, coffee table or over a bed you can select a longer chandelier to create more impact. The below formula is recommended and provides both a balanced look and the practicality of the ability to see clearly across the table when seated.
Measure the distance from the top of the Table/Bench/Bed to the ceiling, then divide that by 2 = The desired height for the bottom of the chandelier to finish.
Example: If you have a table height of 80cm and you measure from the table top to the ceiling of 1.9m it would mean you can select a chandelier that has a maximum height of 95cm (inclusive of the minimum suspension for non flush mount chandeliers)
While all crystal chandeliers are fragile in nature and do require assembly during installation, our collections have been refined in Australia for over 15 years to meet the best balance between ensuring ease of assembly and still providing piece of mind with our Safe Arrival Australia wide guarantee. Installation should be performed by qualified electrical contractors (local electricians) Our expert staff are always happy to provide assistance to your qualified installers if ever required.
100% MONEY BACK GUARANTEE
Designer Chandelier is Australia's No.1 Chandelier supplier and offers a seamless delivery direct to your door with 100% Money Back Guarantee. Rest assure Designer Chandelier has the experience of supplying 40,000+ premium Chandeliers throughout every corner of Australia as well as completing many major commercial projects including Crown Casino.
Our product return rate is less than 1% of sales, which is a remarkable figure considering the average retail standard is around 15%. If for any reason you are not 100% satisfied with your item simply return it for a refund (minus shipping costs & subject to 15% restocking fee).
If you would like to return a product please follow the below simple steps.
2, Products must be received back within 21 days of original delivery in original delivered condition / packaging and found to have not been installed.
Refunds are minus original shipping cost & buyers are responsible for the safe return to our warehouse.
*Note Lay-by purchases where items have been stored for clients will be assessed as store credits.
*Note returns cannot be accept outside of these terms.
Delivery times are in approx. working days.
We use Direct Freight Express door to door courier service (fully insured) and email tracking details so you can follow your delivery progress once dispatched. If you have an international shipping inquire please use the "ask a question form below".
Our current promotion offers FREE SHIPPING within Australia, however requests for re-directs after dispatch will be charged at our cost price.
Our products are produced using market leading materials which allow Designer Chandelier to offer a lifetime crystal, structural & electrical warranty on all Crystocia & NewYork Lighting Distribution products as well as a market leading lifetime frame finishes warranty (must be installed indoors as directed).
So what does this mean:
We replace any broken crystals or parts over the chandelier’s lifetime and if required the unit itself.
If an issue with the internal wiring of the chandelier is present, then a repair or replacement maybe required.
It is the consumers responsibility to arrange and pay for any labour to maintain the chandelier after installation
The chandelier must be installed and comply with the Australian Electrical Code
To ensure your warranty is valid please follow the pre-installation checklist that is provided once your order is fulfilled.