100% MONEY BACK GUARANTEE
Designer Chandelier is Australia's No.1 Chandelier supplier and offers a seamless delivery direct to your door with 100% Money Back Guarantee. Rest assured Designer Chandelier has the experience of supplying 40,000+ premium Chandeliers throughout every corner of Australia as well as completing many major commercial projects including Crown Casino.
Our product return rate is less than 1% of sales, which is a remarkable figure considering the average retail standard is around 15%. If for any reason you are not 100% satisfied with your item simply return it for a refund (minus shipping costs & subject to 15% restocking fee).
If you would like to return a product please follow the below simple steps.
1, Complete the returns form here https://www.designerchandelier.com.au/pages/returns within 7 days of receiving delivery.
2, Products must be received back within 21 days of original delivery in original delivered condition / packaging and found to have not been installed.
Refunds are minus original shipping cost & buyers are responsible for the safe return to our warehouse.
*Note Lay-by purchases where items have been stored for clients will be assessed as store credits.
*Note returns cannot be accept outside of these terms.